Accent Français - Privacy Policy 2018

Introduction

Accent Français takes privacy and your information very seriously. This privacy policy explains who we are, how we collect, share and use personal information, and how you can exercise your privacy rights.
Please read through the policy carefully and please contact us if you have any questions.

Who we are?
Accent Français is a provider of French langage courses for foreigners.

What information do we collect?
The information we collect from you comes from the following sources:

1) Contact Information Form and quote request form

  • Name, phone number and email address
2) Application Form
  • Name, phone number, email address, postal address, gender, age, occupation, passport number, credit card, allergies and medical treatments.
3) Prior to arrival Information Forms for under 18 years old clients :
  • Dietary requirements, email address, emergency contact details, phone number, medical history, family doctor and insurance information.
4) Staff Applications
  • Name, address, email address, DOB, phone number, school/education history and work history, social security number, bank statement identity, ID card or passport.

 

How do we use personal information?
The information we have on file is used for the following purposes:
Contact Information Form

  • Used to contact you about our programs from your enquiry
Application Form
  • Used to register your place at school
  • Used to contact you for future programs
Prior to arrival information for under 18 years old clients
  • Used to ensure we have all the relevant information on your child for their stay at Accent Français.
Staff Applications
  • Used to process the staff application for a staff role at Accent Français, to send teachers their planning and general information.

 

What legal basis do we have for processing your personal data?
We use the information for legitimate interests and the information you have provided us is used for relevant purposes. If you have enquired about our programs, we will use the information you have provided to give you information on our programs. If you have registered for one of our courses, the information will be used to process your registration.
For the pre-arrival information forms for under 18 years old clients , the information will only be used to ensure your child receives the best support and care possible during his stay with us.
For staff applications, the information is used to process your application for a role at Accent Français, to send teachers their planning and general information.

When do we share personal data?
We do not share personal date with any parties outside of Accent français.

Where do we store and process personal data?
The information is stored through a database Filemaker pro.
This is a specialised secure database for Accent Français.

How do we secure personal data?
All data is kept in our Accent Français Filemaker system. Only key staff at Accent Français have access to the data.

How long do we keep your personal data for?
Information is kept for the following lengths of time:
Contact Information Data 3 years Application Form Data - Indefinitely for promotional, marketing and alumni purposes Staff Data - Indefinitely for future collaboration purposes.

Your rights in relation to personal data
If you would like access to your data, have it changed or deleted, please email us at contact@accentfrancais.com These requests will be followed through on within 1 month.

How to contact us
Contact us at contact@accentfrancais.com or +33(0)467 58 12 68

Third party content
For information on Filemaker, who operate and run our database system please see here : www.neoip.com

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